Course objectives:
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To improve communicative skills, to deepen the command of the professional word power and phraseology of the French language related to setting up, operation and services of a hotel, to provide skills how to function successfully in the field of travel industry.
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Requirements on student
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1. Completion of all assignments given on the Courseware
2. Written term assignment/seminar paper
3. Presentation
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Content
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- Selecting a place to build a hotel
- Construction of a hotel
- Exterior architecture, interior furnishings
- Identity of a hotel
- Advertising, guidebooks, and travel agencies
- Customers and the staff
- Activities of a hotel (how to inform and advise)
- Providing assistance, selling, and payments
- Correspondence (messages and notes)
- Welcoming a distinguished guest
- Organising events
- External communication
- Change of the hotel owner
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Activities
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Fields of study
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Guarantors and lecturers
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Literature
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Basic:
CORBEAU, DUBOIS, PENFORNIS, SEMICHON. Hôtellerie-restauration.com. Cle International, Paris, 2006.
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Basic:
Calmy, Anne-Marie. Le français du tourisme. Paris : Hachette Livre, 2004. ISBN 201155226-5.
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Basic:
CORBEAU, DUBOIS, PENFORNIS. Tourisme.com. Cle International, Paris, 2004.
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On-line library catalogues
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Time requirements
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All forms of study
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Activities
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Time requirements for activity [h]
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Team project (50/number of students)
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17
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Presentation preparation (report in a foreign language) (10-15)
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10
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Contact hours
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26
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Total
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53
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Prerequisites
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Knowledge - students are expected to possess the following knowledge before the course commences to finish it successfully: |
Language competence at the level of UJP/FC8E or at B2 level of the Common European Framework for Languages.
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Skills - students are expected to possess the following skills before the course commences to finish it successfully: |
Knowledge at the level of UJP/FC8E or very good knowledge of French - CEFR level B2. |
Competences - students are expected to possess the following competences before the course commences to finish it successfully: |
N/A |
N/A |
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Learning outcomes
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Knowledge - knowledge resulting from the course: |
- describe the external and internal architecture of a hotel and its equipment |
- name and describe the elements of oral and written communication related to the operation of a hotel (communication with staff and guests). |
Skills - skills resulting from the course: |
- respond linguistically correctly in real situations in the field of tourism |
- use grammatical structures and specific vocabulary, |
- understand authentic documents used in the tourist and hotel industry.
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Competences - competences resulting from the course: |
N/A |
N/A |
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Assessment methods
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Knowledge - knowledge achieved by taking this course are verified by the following means: |
Seminar work |
Continuous assessment |
Project |
Group presentation at a seminar |
Skills - skills achieved by taking this course are verified by the following means: |
Skills demonstration during practicum |
Continuous assessment |
Project |
Seminar work |
Group presentation at a seminar |
Competences - competence achieved by taking this course are verified by the following means: |
Skills demonstration during practicum |
Continuous assessment |
Project |
Seminar work |
Group presentation at a seminar |
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Teaching methods
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Knowledge - the following training methods are used to achieve the required knowledge: |
Practicum |
Skills demonstration |
Project-based instruction |
Cooperative instruction |
Individual study |
Skills - the following training methods are used to achieve the required skills: |
Practicum |
Individual study |
Discussion |
Collaborative instruction |
Cooperative instruction |
Competences - the following training methods are used to achieve the required competences: |
Practicum |
Individual study |
Discussion |
Project-based instruction |
Cooperative instruction |
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