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Course info
UJP / NSF2
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Course description
Department/Unit / Abbreviation
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UJP
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NSF2
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Academic Year
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2023/2024
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Academic Year
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2023/2024
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Title
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German in a Mechanical Company 2
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Form of course completion
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Pre-Exam Credit
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Form of course completion
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Pre-Exam Credit
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Accredited / Credits
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Yes,
4
Cred.
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Type of completion
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Combined
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Type of completion
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Combined
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Time requirements
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Tutorial
4
[Hours/Week]
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Course credit prior to examination
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No
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Course credit prior to examination
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No
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Automatic acceptance of credit before examination
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Yes in the case of a previous evaluation 4 nebo nic.
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Included in study average
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NO
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Language of instruction
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German
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Occ/max
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Automatic acceptance of credit before examination
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Yes in the case of a previous evaluation 4 nebo nic.
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Summer semester
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0 / -
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0 / -
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1 / -
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Included in study average
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NO
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Winter semester
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0 / -
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0 / -
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0 / -
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Repeated registration
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NO
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Repeated registration
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NO
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Timetable
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Yes
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Semester taught
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Summer semester
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Semester taught
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Summer semester
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Minimum (B + C) students
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not determined
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Optional course |
Yes
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Optional course
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Yes
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Language of instruction
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German
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Internship duration
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0
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No. of hours of on-premise lessons |
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Evaluation scale |
S|N |
Periodicity |
každý rok
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Periodicita upřesnění |
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Fundamental theoretical course |
No
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Fundamental course |
No
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Fundamental theoretical course |
No
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Evaluation scale |
S|N |
Substituted course
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None
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Preclusive courses
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N/A
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Prerequisite courses
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N/A
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Informally recommended courses
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N/A
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Courses depending on this Course
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N/A
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Histogram of students' grades over the years:
Graphic PNG
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XLS
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Course objectives:
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The objective of the course is to strengthen the knowledge of German, improve communication skills within and outside a company, conduct business meetings, make phone calls, deepen and expand competences necessary for business meetings, use German in practice. The output of the course corresponds to level B2+ of the Common European Framework of Reference for Languages.
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Requirements on student
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Credit requirements:
1) Compulsory attendance (maximum 4 absences)
2) Fulfillment of tasks assigned to the Courseware
3) Presentation according to the assignment on the Courseware
4) Passing the credit test at 75%, the test can be repeated twice
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Content
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1. Communication means during telephone calls outside the company
2. Phase, reception, course of calls from customers and partners of the company
3. Negotiation, confirmation of a business meeting
4. Complaint handling, telephone urgency
5. Answering machine - leaving a message and its subsequent processing
6. Acceptance of a business partner in the company
7. Customer care
8. Work in a foreign branch
9. Preparation and course of business negotiations
10. Business negotiations at the level of supplier - customer
11. Business offer, order - its acceptance, processing
12. Booking a business trip
13. Test, presentation
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Activities
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Fields of study
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Studentům je k dispozici kurz v Google classroom se všemi podstatnými informacemi a materiály.
K dispozici je rovněž kurz v moodle s testy k probíraným tématům.
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Guarantors and lecturers
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Literature
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Basic:
Eismann, V. Erfolgreich am Telefon und bei Gesprächen im Büro. Berlin, Cornelsen Verlag, 2008. ISBN 978-3-06-020265-2.
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Basic:
Eismann, V. Erfolgreich in Verhandlungen. Berlin, Cornelsen Verlag, 2006. ISBN 978-3-06-020262-1.
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Extending:
Guenat,G.;Hartmann,P. Deutsch für das Berufsleben. Stuttgart. ISBN 978312675725-6.
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Extending:
Guenat,G.;Hartmann,P. Deutsch für das Berufsleben. Stuttgart. ISBN 978312675726-3.
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Extending:
Linthout,G.;Buscha,A. Geschäftskommunikation. Verhandlungssprache. Ismaning, 2007. ISBN 978-3-19-091598-9.
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Extending:
Rohrer,H.;Schmidt,C. Kommunizieren im Beruf. Berlin, Langenscheidt KG, 2008. ISBN 978-3-468-90516-2.
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Extending:
Kaufmann, Susan; Rohrmann, Lutz; Szablewski-Çavuş, Petra. Orientierung im Beruf. Berlin : Langenscheidt, 2008. ISBN 978-3-468-49169-6.
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On-line library catalogues
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Time requirements
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All forms of study
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Activities
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Time requirements for activity [h]
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Contact hours
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52
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Preparation for comprehensive test (10-40)
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30
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E-learning [dáno e-learningovým kurzem]
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10
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Presentation preparation (report in a foreign language) (10-15)
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20
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Total
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112
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Prerequisites
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Knowledge - students are expected to possess the following knowledge before the course commences to finish it successfully: |
demonstrate knowledge corresponding to the subject UJP/NSF1 or a very good knowledge of the German language - level B2 of CEFR |
identify the vocabulary related to phone conversations |
identify language means suitable for a discussion |
identify language means suitable for solving conflicts in the workplace |
Skills - students are expected to possess the following skills before the course commences to finish it successfully: |
communicate with colleagues in a company |
receive and handle a business call |
resolve a conflict in the workplace |
create and lead a project team |
divide competences in a workplace |
apply the acquired communication skills in real situations |
describe the structure of a company |
Competences - students are expected to possess the following competences before the course commences to finish it successfully: |
N/A |
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Learning outcomes
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Knowledge - knowledge resulting from the course: |
identify the means of communication suitable for phone conversations |
identify the vocabulary of business meetings |
identify the language means necessary to organize a business trip |
name the rule for working in a foreign branch |
Skills - skills resulting from the course: |
apply the means of communication to real situations |
arrange a business meeting |
conduct a business meeting |
handle the order process, complaint |
book a business trip |
answer customer's questions |
receive business calls, leave a message on the answering machine |
negotiate with the supplier |
respond to business demand with an adequate offer |
Competences - competences resulting from the course: |
N/A |
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Assessment methods
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Knowledge - knowledge achieved by taking this course are verified by the following means: |
Test |
Skills demonstration during practicum |
Continuous assessment |
Individual presentation at a seminar |
Skills - skills achieved by taking this course are verified by the following means: |
Test |
Skills demonstration during practicum |
Individual presentation at a seminar |
Competences - competence achieved by taking this course are verified by the following means: |
Test |
Skills demonstration during practicum |
Individual presentation at a seminar |
Continuous assessment |
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Teaching methods
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Knowledge - the following training methods are used to achieve the required knowledge: |
Collaborative instruction |
Multimedia supported teaching |
Skills demonstration |
Individual study |
Self-study of literature |
Practicum |
Field trip |
Skills - the following training methods are used to achieve the required skills: |
Practicum |
Skills demonstration |
Self-study of literature |
Collaborative instruction |
Competences - the following training methods are used to achieve the required competences: |
Practicum |
Collaborative instruction |
Multimedia supported teaching |
Skills demonstration |
Self-study of literature |
Individual study |
Field trip |
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