Course objectives:
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- Understand crucial role of Human by Quality assurance.
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Requirements on student
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Credit:
Abstract
Making of semester team project, presentation this project.
Proof
The examination:
Test
Oral exam
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Content
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Topics of lectures according to weeks: 1. Quality and it's role in our life 2. Principles leading to motivation 3. Motivation and quality 4. Communication as a motivation factor 5. Human factors and motivation 6. Preparing employees for carrying of the quality 7. Preparing managers for leading the staff to quality 8. Managers in the process of quality control 9. Company education in quality 10. Motivation of the staff to the quality 11. Practical approach to the motivation process 12. Identification of the types of employees 13. Use of psychology in quality control
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Activities
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Fields of study
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Guarantors and lecturers
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Literature
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Basic:
Petříková,R. Jakost a lidský faktor. Ostrava, 2008. ISBN 978-80-248-1735-4.
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Recommended:
Weihrich, Heinz; Koontz, Harold. Management / Z amerického originálu přeložil Václav Dolanský. Praha : East Publishing, 1998. ISBN 80-7219-014-8.
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Recommended:
Waine, Caseio, F. Managing Human Resources; Productivity, Quality of Work Life,. 1992.
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Recommended:
Hagemannová, Gisela. Motivace. 1. vyd. Praha : Victoria Publishing, 1995. ISBN 80-85865-13-0.
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On-line library catalogues
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Time requirements
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All forms of study
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Activities
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Time requirements for activity [h]
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Practical training (number of hours)
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52
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Preparation for comprehensive test (10-40)
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20
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Team project (50/number of students)
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25
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Preparation for an examination (30-60)
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30
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Presentation preparation (report) (1-10)
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10
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Preparation for formative assessments (2-20)
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10
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Total
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147
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Prerequisites
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Knowledge - students are expected to possess the following knowledge before the course commences to finish it successfully: |
- define the position of a person in quality management
- describe the importance of proper staff management
- explain the importance of proper staff management
- explain the relationship between employee performance and motivation |
Skills - students are expected to possess the following skills before the course commences to finish it successfully: |
- apply theoretical knowledge from human-related quality management - employees
- present idea of TQM |
Competences - students are expected to possess the following competences before the course commences to finish it successfully: |
N/A |
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Learning outcomes
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Knowledge - knowledge resulting from the course: |
- describe principles leading to motivation
- explain the principles leading to motivation
- explain the need for effective communication
- explain the need to delegate competencies
- to discuss the koncept of corporate social responsibility |
Skills - skills resulting from the course: |
- to select in practice a suitable motivational tool
- to use an appropriate motivational tool in practice
- defend his / her attitude on the basis of addressing the issue of managing and leading people |
Competences - competences resulting from the course: |
N/A |
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Assessment methods
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Knowledge - knowledge achieved by taking this course are verified by the following means: |
Written exam |
Skills - skills achieved by taking this course are verified by the following means: |
Project |
Skills demonstration during practicum |
Competences - competence achieved by taking this course are verified by the following means: |
Written exam |
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Teaching methods
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Knowledge - the following training methods are used to achieve the required knowledge: |
Interactive lecture |
Skills - the following training methods are used to achieve the required skills: |
Practicum |
Individual study |
Students' portfolio |
Competences - the following training methods are used to achieve the required competences: |
Lecture |
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